Customer Engagement Team
Trained customer service staff that immediately increases the professionalism of your business.
More often than not, the first interaction a customer will have with your business is over the phone. Make sure it's a good impression -- not one with highway sounds in the background or, worse, a missed call because you're on a job.
With attention to information collection necessary for qualifying a new customer, sharing required preparations for an appointment, smart scheduling and routing, and cancellation confirmation, we'll fill your calendar with valuable appointments of leads we've already warmed up for you, setting you up for a sale.
Inside Sales Support
Let us help you close more sales so you can focus on making new ones.
Some sales will need your personal touch, but some only take a follow-up call and a simple answer or two. Don't let sales slip away because you don't have time to make those follow-up calls; let our inside sales support staff help stay on top of the calls that close more sales.
With sensitivity towards your sales process, we are here to help you process your sales pipeline so it moves faster and smoother -- giving you more time to bring in new deals and close more difficult sales.
Let us handle the payments and paperwork so you can keep moving.
Estimates, deposits, financing applications, invoices, balances, receipts. These are all necessary functions of your business, but keeping this wheel greased requires time in the office, often after hours or days later, completing paperwork and tracking payment statuses that should have been handled during the day.
Free up your after hours and let us make sure your customers receive timely and accurate payment or financing information.
Spend less time in the office and more time in the field.
With back office solutions like employee management & HR, bookkeeping, accounting & tax services, and benefits & insurance management, we're here to make sure your business is organized, compliant, and always at your fingertips.
With customized levels of service, you can decide if you need annual solutions or ongoing support. Either way, we're here to make running your business easier.